You as a consumer (see the sales conditions) have  the right to cancel your order within 14 days after receipt without giving any reason. You have the time to send your product back again 14 days after cancellation. You will receive the order amount and credited (part of the) shipping. The cost of returning home to the shop in NL is on your account. We can assist you  in the returning of the products.

If you use your right of withdrawal, the product with all accessories and - if reasonably possible - in its original condition and packaging should be returned to the entrepreneur on your account. If the product is not new anymore to sell again we will propose you a reasonable compensation or the return cannot be accepted.

 

Dissatisfied with the return service? Concerns or complaints about this handling can possibly be expressed via info@winch-shop.eu.